Build on Ziqme
APIs, widgets, webhooks, and real-time events for the Ziqme customer communication suite. Create tomorrow's customer experience today.
curl https://api.ziqme.com/api/v1/tickets \
-H "Authorization: Bearer $ZIQME_ACCESS_TOKEN"
HTTP/1.1 200 OK
{
"items": [
{
"id": "7d9f1c2e-4b6a-4f3d-9c1e-2a8b5d0e7f41",
"subject": "Order #1042 arrived damaged",
"status": "open",
"priority": "high"
}
],
"totalCount": 128
}Interactive support trace
Move a sample request through its visible lifecycle.
Sample request status: Received
Every product, one API surface
A single gateway in front of the whole suite.
REST APIs
Versioned REST endpoints for tickets, chats, customers, articles, and workflows — behind one gateway at api.ziqme.com.
Webhooks
Subscribe to events like ticket.created or chat.started and receive signed deliveries to your endpoints.
Real-time events
SignalR hubs stream live tickets, chats, and dashboard updates straight into your own apps.
Drop the suite into your site
Embeddable widgets — no build step required.
Chatbot widget
Embed an AI chatbot trained on your knowledge base with one script tag.
<script>
window.SmartDeskChatbotConfig = { widgetId: 'YOUR_WIDGET_ID' };
</script>
<script src="https://chatbot.ziqme.com/chatbot-widget.umd.js" async></script>LiveChat widget
Add real-time chat to any page and talk to visitors from the Ziqme dashboard.
<script>
window.SmartDeskLiveChatConfig = { widgetId: 'YOUR_WIDGET_ID' };
</script>
<script src="https://livechat.ziqme.com/livechat-widget.umd.cjs" async></script>Reference for every service
Interactive API reference generated from the live services.
Three steps to your first integration
- 1
Create an account
Sign up for a free Ziqme workspace — it takes a minute.
- 2
Get your API credentials
Create OAuth2 client credentials from your workspace settings.
- 3
Make your first call
Call the gateway and read your first ticket in under five minutes.
The Ziqme Marketplace
Distribute your integration to every Ziqme customer.